Terms and conditions

The website shop.openbiomaps.org is owned by ÖKOINFORMATIKA SRL, a company organized under Romanian law, with its registered office in Odorheiu Secuiesc, str. József Attila nr. 36, jud. Harghita, registered with the Trade Register under no. J2021000079195, with CUI 37634236, CUI TVA RO49500718, email address: contact@okoinformatika.ro, and bank account RO97BTRLRONCRT0T10BEDA01 opened at Banca Transilvania (hereinafter referred to as the “SELLER”).

This document, together with the Privacy Policy and Cookie Policy, provides the regulation governing the terms and conditions of use of the shop.openbiomaps.org website to third parties.
Use of the SITE (including accessing, browsing, purchasing products and services available) constitutes an implicit agreement to comply with the terms and conditions set forth in this document, as well as the policies and information displayed on the site, with all the effects and consequences arising therefrom.

The shop.openbiomaps.org website is an e-commerce platform that offers personalized and non-personalized gifts for sale via the Internet.

The SELLER reserves the right to periodically update and modify these Terms and Conditions to reflect any changes in the use of the SITE. In the event of any such changes, the SELLER will publish the updated version of the document.
Please check the content of this document periodically, as the version published on the website is the one applicable at the time of use of the services.

1. Definitions

SITE – The subdomain shop.openbiomaps.org, through which the SELLER provides e-commerce services.

CONTENT – All information available on the SITE, including:

  • all information that can be visited, viewed, or accessed through electronic equipment;
  • the content of any email sent to USERS, MEMBERS, or CUSTOMERS by the SELLER, by electronic means or other means of communication;
  • any information communicated by an employee of the SELLER to the USER, MEMBER or CUSTOMER, according to the contact details provided;
  • information regarding the products, services and/or prices offered by the SELLER or its contractual partners, displayed on the SITE;
  • data relating to the SELLER or other privileged data thereof.

SERVICE – the e-commerce service carried out exclusively through the public sections of the SITE, offering the CUSTOMER the possibility to contract products and/or services using electronic means, including other means of remote communication (e.g., telephone).

USER – the natural or legal person (under public or private law) who accesses the SITE for information, without being required to create an ACCOUNT. Use of the site implies acceptance of these Terms and Conditions. Otherwise, the USER must cease using the SITE.

MEMBER – natural or legal person who obtains access to the CONTENT by creating an ACCOUNT, based on a user agreement between the SELLER and the MEMBER.

CUSTOMER – natural or legal person who purchases products and/or services through the SITE, after creating an ACCOUNT and confirming an ORDER.

ACCOUNT – the combination of an email address and password that allows the MEMBER to access restricted areas of the SITE and use the SERVICE.

DOCUMENT – this “Terms and Conditions” file.

ORDER – expression of the CUSTOMER’s desire to purchase one or more products and/or services through the SITE, with delivery to the address indicated in the order form.

SPECIAL ORDER – ORDER involving customized products, made at the CUSTOMER’s request, in sizes or quantities different from the standard ones.

DISTANCE CONTRACT – according to art. 2 point 7 of O.G. no. 34/2014, represents the contract concluded between the professional and the consumer, within an organized distance selling system, without the simultaneous physical presence of the parties, using exclusively means of distance communication.
An ORDER placed on the WEBSITE and confirmed by the SELLER constitutes a distance CONTRACT, in accordance with the legislation in force.

NEWSLETTER / ALERT – an electronic means of providing periodic information on the SELLER’s products, services, and/or promotions, without constituting a contractual obligation regarding their content or availability.

TRANSACTION – the collection or reimbursement of an amount resulting from the sale of a product/service by the SELLER, using the services of a payment processor or courier companies.

SELLER – the legal entity that owns and operates the shop.openbiomaps.org website, according to the identification data mentioned in the preamble to this document.

Ordering any product or service from the SITE implies acceptance of this DOCUMENT.
Each CUSTOMER expresses their agreement by checking the box “I agree to the Terms and Conditions” before completing the order. Confirmation of the order (by clicking on the “Place order” button) has the value of an electronic signature, according to art. 4 point 3 of Law no. 455/2001, and has the same legal effects as a handwritten signature.

This DOCUMENT has the value of a contract between the SELLER and the CUSTOMER and applies to all orders placed through the WEBSITE. The CUSTOMER undertakes to read and accept the terms before placing an order.

2. General

  1. This DOCUMENT sets forth the terms and conditions of use of the SITE, CONTENT, and SERVICE by the USER, MEMBER or CUSTOMER, in the absence of another valid user agreement between the SELLER and that person.
    These provisions are binding on all USERS, whether or not they are registered on the SITE.
  2. Accessing, visiting, and viewing the CONTENT of this SITE is permitted to all USERS. MEMBERSHIP status is optional and is acquired by creating an ACCOUNT.
    Use of the SITE implies acceptance of these Terms and Conditions, except where certain sections of the SITE contain separate, distinct terms of use.
    The CUSTOMER is obliged to constantly monitor any updates to this DOCUMENT. In case of discrepancies, the version in force at the time of the disagreement between the parties shall apply, notified in writing to the SELLER, with confirmation of receipt.
  3. Access to the SERVICE is exclusively through the public website shop.openbiomaps.org.
  4. By using the SITE, the CONTENT, or the SERVICE, the USER, MEMBER, or CUSTOMER is solely responsible for all activities arising from its use.
    They are liable for any material, intellectual, electronic or other damage caused to the SITE, CONTENT, SERVICE, SELLER or its contractual partners, in accordance with applicable Romanian law.
  5. If the USER, MEMBER, or CUSTOMER does not agree with this DOCUMENT and/or withdraws their consent, the following shall apply:
    1. they waive access to the SERVICE and any other services offered by the SELLER, including receiving newsletters, alerts, and commercial communications;
    2. THE SELLER will delete all related data from its database, without any further obligation between the parties and without the possibility of claiming damages;
    3. THE CUSTOMER or MEMBER may subsequently reverse their decision by accepting the DOCUMENT again in its updated form available at that time.
  6. To exercise the right provided for in Article 2.5, the USER may contact the SELLER via the contact addresses published on the SITE or may use the dedicated links in the communications received.
  7. The CUSTOMER may not unilaterally revoke the agreement expressed during the term of a CONTRACT, or before the full payment of all financial obligations to the SELLER.
  8. If the CUSTOMER revokes their agreement during the execution of an ongoing ORDER and has paid in full all outstanding obligations, the SELLER will cancel the ORDER, without any other obligations or mutual compensation between the parties.
  9. MEMBER or CUSTOMER status is reserved for natural persons of legal age (who have reached the age of 18) and legally registered legal entities that have not been suspended or removed from the SELLER’S database for any reason.
    The ability to order online on the SITE is only available to persons in member states of the European Union.
    By creating an ACCOUNT, the MEMBER confirms that they meet all legal eligibility requirements, including those relating to international delivery, if applicable.
  10. The SELLER reserves the right to temporarily suspend or restrict access to the SITE or certain features in the event of maintenance, technical updates, or force majeure circumstances, without prior notice.
  11. If any provision of this DOCUMENT is declared invalid or unenforceable, it shall not affect the validity of the other provisions.
    In such a case, the invalid provision shall be replaced by a similar provision that is compatible with the purpose and intent of the parties.
  12. All communications between the CUSTOMER and the SELLER shall be made in writing, by electronic means (e-mail) or by post, and shall be deemed to have been received on the date of transmission or on the date of confirmation of receipt by the recipient.

3. Content

  1. The SELLER makes every effort to ensure that the information published on the SITE (descriptions, images, prices, technical specifications, etc.) is accurate, up-to-date, and complete.
    However, there may be technical or editorial errors that may be corrected without prior notice. In such cases, the SELLER shall not be liable for any differences between the information displayed on the website and the actual information.
  2. The CONTENT available on the SITE is for informational and commercial purposes only, intended exclusively for personal use by USERS, MEMBERS, and CUSTOMERS.
    Any use for commercial purposes or contrary to this DOCUMENT is strictly prohibited.
  3. The USER, MEMBER, or CUSTOMER does not have the right to:
    • copy, distribute, publish, transfer, modify, or reproduce the content of the SITE, in whole or in part, without the written consent of the SELLER;
    • include the content of the SITE in other web pages, applications or electronic/physical materials without express authorization;
    • remove references to copyright, trademarks or other intellectual property marks.
  4. Any CONTENT accessed by the MEMBER or CUSTOMER through the SITE is subject to this DOCUMENT, unless accompanied by a separate user agreement between the SELLER and that person.
    In the absence of such an agreement, the SELLER makes no warranty, express or implied, regarding the availability, accuracy, or use of the CONTENT.
  5. The USER, MEMBER, or CUSTOMER may copy or download content from the SITE solely for personal, non-commercial use, provided that they do not modify or alter the materials and retain all intellectual property notices.
  6. If the SELLER grants a MEMBER or CUSTOMER the right to use certain content under a separate agreement (e.g., promotional materials, graphics, etc.), the right of use is strictly limited to the purpose, period, and conditions set forth in that agreement.
  7. No material, information, or content transmitted by the SELLER (by email, telephone, messaging, or other means of communication) constitutes a contractual obligation to the USER, MEMBER, or CUSTOMER, unless expressly provided for in a valid distance contract.
  8. The SELLER reserves the right to modify, suspend, or remove any part of the CONTENT without prior notice for the purpose of updating, correcting, or adapting it to legal and commercial requirements.
  9. The use of any part of the CONTENT for any purpose other than that permitted by this DOCUMENT or by a written agreement with the SELLER constitutes a violation of the terms and may result in civil or criminal liability for the person concerned, in accordance with Romanian legislation on the protection of intellectual property and unfair competition.

📘 Note: Provisions regarding copyright, trademarks, design, software, and other forms of intellectual property are found in a separate chapter — “9. Intellectual Property Rights”.

4. Contact

  1. The SELLER publishes on the SITE all complete and accurate identification and contact details necessary for USERS, MEMBERS, and CUSTOMERS to communicate directly and effectively with the economic operator.
    This includes: the full name of the company, registered office, registration number in the Trade Register, tax code, email address, telephone number and, where applicable, the person responsible for customer relations.
  2. By using the contact form or contact details published on the SITE, the MEMBER or CUSTOMER authorizes the SELLER to contact them by any available means of communication — including telephone, email, or other electronic channels — for the purpose of:
    • providing information about orders and services requested;
    • resolving requests, complaints, or claims;
    • sending confirmations and notifications related to account activity or changes to the terms of the contract.
  3. Partial or complete completion of the contact form and its submission does not constitute an obligation on the part of the SELLER to respond or take further action, except where required by law (e.g., in resolving a complaint under Law No. 449/2003 on the sale of products and associated guarantees).
  4. Accessing the SITE, sending emails, forms, or notifications to the SELLER is considered electronic communication.
    Consequently, the USER, MEMBER, or CUSTOMER agrees to receive communications from the SELLER by the same electronic means, including email, automated system messages, or announcements posted on the SITE.
    These communications have the same legal value as those made in writing on physical media.
  5. The SELLER treats all requests and complaints received as a priority, ensuring a reasonable response time, in accordance with applicable Romanian law.
    The standard response time is a maximum of 30 calendar days from the date of receipt of the request, unless another term is provided by law.
  6. The SELLER reserves the right not to respond to requests that:
    • contain abusive, offensive, or inappropriate language;
    • are repeated unjustifiably and without new elements;
    • do not refer to the activity or services offered through the SITE.
  7. For the purpose of transparent and secure communication, the SELLER may keep records of electronic correspondence exchanged with USERS, MEMBERS, and CUSTOMERS in order to prove the fulfillment of contractual and legal obligations, in compliance with Regulation (EU) 2016/679 (GDPR) on the protection of personal data.
  8. For any questions regarding orders placed, the content of the SITE, or this DOCUMENT, the CUSTOMER may contact the SELLER using the following details:
    • Email address: contact@okoinformatika.ro
    • Phone: +40 771 622 976
    • Working hours: Monday–Friday, between 09:00–17:00 EET
      Reports sent outside this time frame will be processed on the next working day.
  9. Official communications between the CUSTOMER and the SELLER are only valid if sent through the contact channels listed above.
    Other messages sent through social media, messaging apps, or unauthorized platforms won’t be considered legal notifications.

5. Newsletters and alerts

  1. When the MEMBER or CUSTOMER creates an ACCOUNT on the SITE, they have the option to explicitly choose to receive newsletters and/or alerts from the SELLER by selecting the appropriate option in the registration form.
    Consent is given in accordance with Regulation (EU) 2016/679 (GDPR) and may be withdrawn at any time without affecting the right to use the SITE or place orders.
  2. Newsletters and alerts sent by the SELLER may contain:
    • general information about the products, services, and offers available on the SITE;
    • news and informative articles related to the SELLER’s activity;
    • commercial or promotional messages regarding active campaigns, discounts, or contests, exclusively to the extent that the CUSTOMER has expressed consent for this type of communication.
  3. Personal data used for the purpose of sending newsletters and alerts is processed in accordance with the Privacy Policy published on the SITE.
    This data will not be disclosed to third parties, except for technical partners involved in the transmission process (e.g., email marketing platforms), who act as persons authorized by the operator, in compliance with legal confidentiality and security obligations.
  4. You can unsubscribe from newsletters and/or alerts at any time in one of the following ways:
    1. using the unsubscribe link included in each email sent;
    2. sending a written request to contact@okoinformatika.ro, without any further obligation between the parties.
  5. Withdrawing consent to receive newsletters or alerts does not affect the legality of the processing carried out prior to the withdrawal and does not imply a waiver of acceptance of the Terms and Conditions.
  6. The SELLER reserves the right to select the persons who receive newsletters or alerts, as well as the right to discontinue their transmission, without prior notice and without any obligation to pay compensation.
  7. The content of newsletters and alerts is carefully prepared, but the SELLER does not guarantee the accuracy, timeliness, or completeness of the information provided, which is for informational purposes only.
    Any changes to products, prices, or availability apply only when published on the SITE.
  8. The SELLER does not promote or tolerate the sending of SPAM.
    Any MEMBER or CUSTOMER who has provided their email address on the SITE may remove it from the database at any time by unsubscribing.
    It is prohibited to use the SELLER’S contact details to send unsolicited commercial messages, chain letters, political campaigns, or other abusive communications.
  9. The SELLER undertakes that all electronic communications such as newsletters or alerts shall contain:
    • the sender’s identification details;
    • a valid reply-to address;
    • a clear and functional unsubscribe option, in accordance with Art. 12(2) of Law No. 506/2004.
  10. If a USER, MEMBER, or CUSTOMER believes they have received an unsolicited message, they may notify the SELLER at contact@okoinformatika.ro or report it to the National Supervisory Authority for Personal Data Processing (ANSPDCP).

6. Privacy and personal data security policy

The processing of personal data by ÖKOINFORMATIKA SRL is carried out in accordance with Regulation (EU) 2016/679 (GDPR) on the protection of individuals with regard to the processing of personal data, as well as with Law No. 190/2018 on the measures for its implementation in Romania.

All information regarding the collection, use, storage, protection, and rights of data subjects is detailed in the Privacy Policy, a separate document that is an integral part of this DOCUMENT and is publicly available on the SITE at:

👉 Privacy Policy

In addition, the SITE uses cookies and similar technologies in accordance with the Cookie Policy, also available on the SITE at:

👉 Cookie Policy

By using the SITE and/or voluntarily providing personal data, the USER, MEMBER, or CUSTOMER confirms that they have read, understood, and accepted the Privacy Policy and Cookie Policy, which are integral parts of this document.

7. Online sales policy

7.1. Access to the service

  1. Access to the SERVICE is permitted to any USER or MEMBER who owns or creates an ACCOUNT on the SITE, in compliance with this DOCUMENT.
    By creating an account and using the SITE, the MEMBER confirms that they have read and accepted the Terms and Conditions in force.
  2. The SELLER reserves the right to limit any CUSTOMER’s access to certain sections or features of the SITE or to temporarily suspend their account if there are indications of abusive, fraudulent, or contrary use of the service.
    The exercise of this right does not require prior notice and does not entail the SELLER‘s liability for any damages caused.
  3. Sharing an ACCOUNT between multiple users is prohibited. Each MEMBER/CUSTOMER may have only one active ACCOUNT.
    If shared use is detected, the SELLER may suspend or delete the account in question.

7.2. Products and services

  1. The SELLER publishes detailed information on the SITE about the products and services offered (descriptions, features, prices, stocks, images, etc.), valid subject to availability.
    The information is for informational purposes only, and the product images are illustrative. There may be minor differences in color, shade, or texture, determined by the specific characteristics of the material, the customization process, or the user’s monitor settings.
  2. Customized products are made exclusively at the request of the CUSTOMER, according to the specifications submitted via the order form.
    These products are unique and can only be returned in case of non-conformity or manufacturing defect (see the section on returns).
  3. All prices displayed on the SITE are expressed in euros (€) and include VAT applicable under Romanian law.
    If the CUSTOMER makes the payment with a card issued in another currency, the currency conversion is performed automatically by the issuing bank, at the exchange rate applicable on the day of the transaction.
    The SELLER is not responsible for the conversion fees applied by financial institutions.
  4. Promotions, discounts, and special offers are valid only during the period displayed and are not cumulative, unless explicitly stated otherwise.

7.3. Online order

  1. The CUSTOMER may place orders only through the WEBSITE.
    By completing an order, the CUSTOMER confirms that all the data provided is correct, complete, and accurate at the time of placing the order.
  2. By placing the order, the CUSTOMER agrees that the SELLER may contact them by email to confirm the order for the purpose of:
    • validating the availability of products and quantities;
    • confirming the total value of the order, including shipping costs;
    • establishing delivery details.
  3. If no confirmation is received by email within 3 working days, the order is automatically canceled.
    The SELLER cannot be obliged to deliver an unconfirmed order.
  4. Once confirmed by the SELLER, the order acquires the legal status of a Distance Contract, in accordance with Article 2(7) of Government Ordinance No. 34/2014.
  5. The CUSTOMER may cancel an order before it is confirmed, provided that the products have not already been customized or shipped.
    For orders paid by card, the refund will be made to the same card within 10 business days.

7.4. Payment and billing

  1. Payment for products and services offered through the SITE is made exclusively online, by credit card, through a secure payment processor (e.g. Stripe, Netopia, etc.), authorized in accordance with Romanian and European Union legislation.
    All transactions are made in euros (€).
  2. The SELLER does not collect, process, or store the CUSTOMER’s card details. These are managed directly by the payment processor, in accordance with PCI DSS (Payment Card Industry Data Security Standard) standards.
  3. Payment is considered complete only when the processor confirms the transaction.
    If the transaction is declined by the issuing bank, the order is automatically canceled.
  4. Products are invoiced in euros (€), based on the data provided by the CUSTOMER at the time of ordering.
    The CUSTOMER is responsible for the accuracy of this data.
    The tax invoice is automatically sent in electronic format to the email address provided by the CUSTOMER, in accordance with Romanian legislation on electronic invoicing.

8. Product delivery

  1. Delivery is carried out by partner courier companies, within Romania and other European Union member states, according to the options available on the WEBSITE.
  2. The estimated delivery time is indicated when the order is placed.
    The delivery time is indicative, and any delays due to the courier, weather conditions, or other causes beyond the SELLER’S control cannot be considered a breach of contract.
  3. The delivery cost is displayed when the order is placed, depending on the weight and destination of the package.
    Orders exceeding a certain value may benefit from free shipping, according to the policy displayed on the WEBSITE.
  4. If the package shows visible damage upon receipt, the CUSTOMER is required to note their observations on the delivery document and/or refuse the package.
    Subsequent claims for damage visible upon delivery may be rejected.
  5. The SELLER is not responsible for delays or losses caused by the courier, but will assist the CUSTOMER in resolving the situation.
  6. If delivery is impossible due to the CUSTOMER’s fault (incorrect address, recipient absent, refusal to accept delivery), the costs of resending the order will be covered by the CUSTOMER.

9. Warranties and returns

9.1. Product warranty

  1. All products sold are covered by the legal warranty of conformity, in accordance with Law No. 449/2003 and Government Ordinance No. 21/1992, as amended and supplemented.
  2. For customized products, the warranty applies only in case of manufacturing defects or lack of conformity, not for minor differences in shade, engraving, or appearance resulting from the nature of the customization process.
  3. The CUSTOMER has the right to request:
    • repair of the product;
    • replacement with an identical product (if available);
    • a refund of the product’s value if repair or replacement is not possible.
  4. Warranty claims must be made by sending a written request to contact@okoinformatika.ro, accompanied by photographs and a detailed description of the problem.
    Products must be returned together with their accessories and related documents.
  5. Products that show signs of misuse, mechanical damage, unauthorized tampering, or contact with chemicals are not covered by the warranty.

9.2. Right of withdrawal and product returns

  1. Products are returned in accordance with the right of withdrawal provided for in Article 9 of Government Ordinance No. 34/2014:
    • The CUSTOMER, as a natural person, has the right to withdraw from the contract, without reason, within 14 calendar days of receiving the product;
    • Direct return costs shall be borne by the CUSTOMER, except in cases of non-conformity;
    • Personalized products are exempt from the right of withdrawal, in accordance with Article 16(c) of the same ordinance.
  2. The CUSTOMER must inform the SELLER of their intention to return the product by sending an email to contact@okoinformatika.ro before sending the product back.
  3. The refund of the amounts paid shall be made within a maximum of 14 calendar days from the confirmation of the return, to the bank account associated with the card used for payment.
  4. Returned products must be in new condition, undamaged, and contain all accessories and original packaging.
    Products that show signs of use, odors, scratches, or other visible marks will not be accepted for return.

9.3. Limitation of liability

  1. THE SELLER is not liable for:
    • improper use of the products by the CUSTOMER;
    • printing errors, delayed updates, or inconsistencies in the content of the SITE;
    • damages resulting from the unauthorized use of published information.
  2. The SELLER cannot be held liable for indirect losses, loss of profit, or damage caused by failure to perform its obligations due to force majeure.
  3. In any case, the total liability of the SELLER to the CUSTOMER is limited to the total value of the relevant order.

10. Fraud

  1. THE SELLER does not request confidential information such as login details, passwords, bank details, or card details from USERS, MEMBERS, or CUSTOMERS through any means of communication (email, telephone, SMS, messaging, etc.).
    Any request of this type should be considered an attempt at fraud.
    The only exceptions are situations in which the CUSTOMER, as a legal entity, voluntarily provides the bank details necessary to issue an invoice or make a confirmed payment.
  2. The CUSTOMER or MEMBER is responsible for keeping their login details (username, password, access data) confidential.
    The SELLER cannot be held liable for any loss or damage resulting from the disclosure of this data to third parties.
  3. The SELLER declines all responsibility for damages caused by third parties who fraudulently claim to represent the interests of the company or act on its behalf.
    If such situations are identified, the CUSTOMER is obliged to immediately notify the SELLER by email at contact@okoinformatika.ro.
  4. The SELLER does not promote or tolerate the sending of SPAM, unsolicited commercial messages, or phishing campaigns.
    Any commercial message sent by the SELLER complies with the requirements of Law No. 506/2004 on electronic communications and includes:

    • the sender’s full identification details;
    • a clear and informative subject line;
    • a valid unsubscribe option.
  5. Unauthorized use of the SITE or CONTENT, including attempts to:
    • access the data of other USERS or CUSTOMERS;
    • unauthorized modification, copying, reproduction, or deletion of content;
    • introduction of malicious code, viruses, or malware;
    • disruption of the SELLER‘s computer systems;
    • automated data collection (scraping, crawling, bots);
      constitute attempted computer fraud and will be reported to the competent authorities, in accordance with the Penal Code and legislation on computer crime.
  6. The SELLER monitors the activity of the SITE to detect and prevent attempts at unauthorized access or payment fraud, in accordance with the provisions of Regulation (EU) 2016/679 (GDPR) and Directive (EU) 2015/2366 (PSD2).
    In case of reasonable suspicion, the SELLER reserves the right to:

    • temporarily suspend the CUSTOMER’s account;
    • cancel suspicious orders;
    • block access to the SITE;
    • inform the competent authorities (police, ANPC, payment processor).
  7. The CUSTOMER is obliged to use the SITE only for legal purposes and in accordance with the Terms and Conditions.
    Any use of the platform for illegal activities, including attempted payment fraud, false statements, or identity theft, may result in immediate account cancellation and referral to the judicial authorities.
  8. In the event of fraudulent activities, the SELLER will cooperate with the competent authorities to identify the persons responsible and recover any damages.
    These may include authorities such as the Romanian Police – Directorate for Combating Organized Crime, CERT-RO (National Directorate for Cyber Security) and ANPC.
  9. Any attempt to obtain undue benefits by using false accounts, fictitious identities, or manipulating the discount or voucher system is considered contractual fraud and will result in the cancellation of the benefits obtained, blocking access to the SITE, and notification of the authorities.
  10. In all cases, the SELLER reserves the right to refuse to honor an order and to permanently block a CUSTOMER’s access to the SITE if there is

11. Intellectual Property Rights

  1. All CONTENT on the SITE — including, but not limited to, text, images, photographs, graphics, design, logos, trademarks, video and audio files, product descriptions, source code, databases, and any other digital material — is the exclusive property of ÖKOINFORMATIKA SRL or, as the case may be, its contractual partners who have authorized its use.
  2. The content of the SITE is protected by Romanian and European legislation on copyright and related rights, in particular:
    • Law No. 8/1996 on copyright and related rights, republished;
    • Directive 2001/29/EC of the European Parliament and of the Council on the harmonization of certain aspects of copyright in the information society;
    • Directive (EU) 2019/790 on copyright in the digital single market.
  3. Users, members, and customers are not permitted to:
    • copy, modify, distribute, transmit, publicly display, sell, license, or reproduce, in whole or in part, the content of the SITE without the prior, express, and written consent of the SELLER;
    • remove or modify any copyright notices, trademarks, or other legal notices on the site or in downloaded materials;
    • use the content of the SITE for their own commercial, advertising, or marketing purposes without authorization.
  4. The use of any visual, graphic, or text element from the SITE for purposes other than strictly personal use is prohibited and may constitute a violation of intellectual property rights, punishable under applicable civil and criminal law.
  5. The “SELLER” trademark, as well as the names, logos, and designs associated with the OpenBioShop / OpenBioMaps project, are trademarks protected under Law No. 84/1998 on trademarks and geographical indications.
    Their reproduction, imitation, or use without the written consent of the owner is strictly prohibited.
  6. If content published on the SITE is the property of a third party (e.g., photographs, illustrations, texts provided by partners), this fact is explicitly indicated, and the rights of use are granted to the SELLER through license or collaboration agreements.
    Compliance with these rights is mandatory for all users of the SITE.
  7. If a USER believes that content published on the SITE infringes their intellectual property rights, they may send a written notification to contact@okoinformatika.ro, indicating:
    • a detailed description of the infringed right;
    • evidence of ownership of the right (e.g., registration certificate, assignment agreement, license);
    • the exact location (URL) of the content complained about;
    • the contact details of the person submitting the complaint.
      The SELLER will review the request and respond within a maximum of 15 business days of receiving the notification.
  8. Downloading or copying materials from the SITE does not give the user any ownership rights over them.
    Any unauthorized use of the content may result in civil, administrative, or criminal liability, in accordance with Romanian and European legislation in force.
  9. If the SELLER grants by contract or written agreement the right to use certain content (e.g., promotional materials, images, or texts for partners), the right of use is strictly limited to the purpose, period, and conditions set forth in that agreement.
  10. Any dispute relating to intellectual property rights shall be settled amicably, and in the absence of an agreement, jurisdiction shall lie with the courts of Romania, in accordance with applicable law.

12. Applicable law and dispute resolution

  1. This DOCUMENT is governed by and interpreted in accordance with Romanian law and European Union regulations applicable to e-commerce, consumer protection, and personal data protection.
  2. Any disagreement between the SELLER and the USER, MEMBER, or CUSTOMER shall be settled amicably, through direct communication and cooperation in good faith.
    If no amicable solution is reached within 30 calendar days, the dispute shall be referred to the competent courts in Romania.
  3. In the case of individual customers (consumers), disputes may be resolved through the European Online Dispute Resolution (ODR) platform, administered by the European Commission, available at:
    👉 https://ec.europa.eu/consumers/odr
  4. The CUSTOMER also has the right to contact the National Authority for Consumer Protection (ANPC) to resolve any complaints, at: https://anpc.ro.
  5. In the case of contracts concluded between parties involving international deliveries, the applicable law is Romanian law, and the jurisdiction for resolving disputes lies with the courts of Romania, except in cases where European rules provide otherwise.
  6. The provisions of this document do not affect the legal rights of consumers, as guaranteed by national and European legislation in force.

13. Final provisions

  1. ÖKOINFORMATIKA SRL reserves the right to modify the content of this DOCUMENT at any time without prior notice.
    The updated version of the Terms and Conditions is published on the SITE and comes into force on the date of publication.
  2. Any subsequent changes to the Terms and Conditions do not apply retroactively to orders already confirmed, which will be governed by the conditions in force at the time of placing the respective order.
  3. If any clause of this DOCUMENT is declared null, illegal, or unenforceable, this shall not affect the validity of the other provisions, which shall remain in full force and effect.
  4. The CUSTOMER, MEMBER, or USER declares that they have read the entire content of this DOCUMENT, that they understand and accept it in its entirety, and agree that it shall have full legal effect between the parties.
  5. This DOCUMENT is written in Romanian. If a translation into another language is provided, the Romanian version shall prevail in case of inconsistency.

Last update: October 15, 2025.